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Frequently Asked Questions

General Questions

How can I get in contact with you?

Our team is always delighted to help! You can contact us by e-mailing or by using the contact form.

If you are a web-hosting client you may have access to our client area to create a support request.

You can also contact us on 0207 1128 903 or just leave your contact number in the contact form here and we will get in touch as soon as possible!

What is Website Hosting?

In order to have a website online, you need to have a “Website Hosting” service which basically stores all of the website’s photos, videos and text on a super-speedy computer. To keep things as simple as possible, we offer a website hosting service that comes along with your new website so that you don’t have to worry about finding a provider – this also means that you won’t have to pay several bills from several different companies just to have your website online (what a faff that would be!), instead everything is in one safe place and our amazing support team are on-hand just incase you need anything.

What is a Domain Name?

A domain is just a fancy word for the name of your website. Examples of Domain Names would be,, You can have any domain name for your website and it can be as creative or as simple as possible. It could be the name of you or your band for example, or something much more cryptic if you’d like. Our team can help you decide on what’s best for a domain name before you buy it. If you already know what domain name you’d like, act fast as their availability are dropping like flies!

What does Mobile Friendly or ‘Responsive’ Mean?

A Mobile Friendly, or “Responsive” website simply means that the website will adapt depending on the size of your screen. If your tech-savvy enough to be able to change the size of this page on your computer/tablet, try it and you’ll see what we mean – make the internet window as small as possible and watch it adapt to the size! This makes it easier for people to read when they’re on mobile phones. All of the websites that we make can be Mobile Friendly, so what are you waiting for?!

What’s WordPress?

WordPress is a Content Management System, but we don’t expect you to know what that means! WordPress is a software that is really easy to use, and means that in some cases our clients are able to update their own website really easily with no technical knowledge at all! All they would need to do is login to a secret area online, select the page they wanted to edit and then just update it like a word document! It’s super easy, but if you didn’t want to do that then we would do it for you as a part of our standard package… so stop worrying about the tech stuff and get in contact, we make things really easy for you to understand..

What are the ``Web Design For`` Brands

Web Design for Actors, for example, is one of our five brands that we operate. They are created so that we can bridge the gap between technical people and less technical people. The brands intend to give information to less technical people which is more relevant to them and easier to understand.

I thought I signed up with a different company?

If you signed up to one of our Brands, such as Web Design for Actors, you may be a little confused by seeing an invoice or e-mail from eStage Group Ltd. Don’t worry! You’re in the right place… eStage is the operating company of the brands and we are here to help you – get in contact with us for more information…

Help! My website has been Suspended!

If you see our account suspension page, this could be due to a number of problems. You should contact us at your nearest convenience in order to resolve this.

Membership Card Questions

We are working on a Membership card scheme bringing existing clients discounts and offers from Partners, including our current clients, who might have something to offer to card-holders.

  • Theatre-Based Discounts for Members Only.
  • Free Membership for All eStage Clients.
  • Exclusive Discounts for eStage Products.
Find Out More

Ways to Get Support

eStage is always delighted to help! You can contact us by e-mailing us or if you are a web-hosting client you may have access to our client area to create a support request.

+44 (0) 207 1128 903

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Support Requests

GDPR Compliance

We comply with the new UK & EU Data Protection Regulations! Download the Digital GDPR Documentation to find out what measures we put in place.